This is a cool tidbit that I just found on Jason Langridge's blog... It looks like the Best Buy Geek Squad is using Windows Mobile to provide better service. The full press pass article is here, what I like from it is the quote “It provides our field personnel with rapid and constant access to comprehensive real-time customer information, an obvious competitive advantage over businesses that don’t.” this has been the pompous of Windows Mobile but until now the applications, carriers and devices have been a bit lacking but I think we are at a tipping point for Windows Mobile...
Disclaimer The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.